Frequently Asked Questions
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If you’re a Texas student, please click here.
If you're a Georgia student, please click here.
For all other students, follow the instructions below:
Through our partnership with Examity, you’re able to take your proctored exam from the comfort of your own home! Before getting started, you’ll need to ensure you meet the technical requirements for Examity.
First, let’s get set up for success.
Browser Requirements
You must use Google Chrome, and be sure to disable your pop-up blocker!
- Click here for steps to install Google Chrome
- Click here for instructions on disabling your pop-up blocker in Google Chrome
Equipment Requirements
- You must use a desktop, laptop, or chromebook. Tablets are not supported by Examity.
- Your device must have an external webcam, a built in or external microphone, and built in or external speakers.
Internet Requirements
A required upload and download speed of 2Mbps, but Examity recommends 10Mbps for the best performance. You can easily test your internet speed online by Googling “test mbps internet speed”.
Let’s schedule your exam!
Now that you have your equipment ready to go, it’s time to create your profile and schedule your exam. Click the file below to review a detailed PDF that will walk you through the process step by step.
Prefer learning in a video format? Click here to review a video from Examity walking you through the test taking process from start to finish!
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Are you having trouble logging in?
If you’ve forgotten your password, click here to request a password reset. You’ll be asked to put in your email address so we can email you a link to reset your password.
If you receive an error message that says “We don’t have an account under this email address. Try a different email!”, your account is either under a different email address OR you’ve accidentally made a typo in your email. Our Student Concierge can fix this super quickly for you. Just contact us here!
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If you are using a computer:
- We are compatible with all computers, but it is recommended that your computer is on the latest software for the best experience.
- It is compatible with Google Chrome, Mozilla Firefox, Safari, Opera, and Microsoft Edge. We recommend being on the most up-to-date version of your Internet browser for the best experience. Internet Explorer is an extremely outdated software, so please use any of the other recommended browsers in the list.
If you are using an iPhone or an iPad:
- Compatible with iOS software versions 9.3 and up
- The oldest compatible iPhone is an iPhone 4S on iOS 9.3.5
- The oldest compatible iPad is an iPad 2 on iOS 9.3.5
- A PDF reader, such as Google Chrome
If you are using an Android smartphone or tablet:
- Compatible with Android OS software versions 4.4 and up
- You will need a PDF reader, such as Google Chrome
While these are the compatibility requirements for our course, if you are taking a course that offers online proctored course exams, they have different requirements. We partner with Examity to proctor our online course exams, and Examity is not compatible with Chromebooks or mobile devices, including tablets. You must have a laptop or desktop computer with a working webcam in order to take your proctored exams.
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We’re available 7 days a week to unlock your account via email or chat!
Text:
For the quickest and easiest help, send a text to +1 (844) 688-1791 simply stating that your account is locked.
Please include:
- The full student name on the account
- The email address your AceableAgent account is under
- Student date of birth
Chat or Email:
Click here to message our Student Concierge via chat or email. During live-chat hours, you'll see the chat button in the bottom left corner of the screen. If there is no chat button, please submit an email request with the subject line "Unlock Account"
Please include:
- The full student name on the account
- The email address your AceableAgent account is under
- Student date of birth
Estimated Response Time
During business hours: 3 hours or less
After business hours: We’ll unlock you first thing in the morning! -
The Aceable Agent Referral Program is a great way to earn commissions while referring your friends! Here's how it works:
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- Get your unique share link. You should have received this link in an email or when you signed up. You can also click here to access your unique link.
*You can also log into your Referral Portal and reset your password here. Once you've reset your password, login here to the portal to get your share link.
- Get your unique share link. You should have received this link in an email or when you signed up. You can also click here to access your unique link.
- Share your unique referral link via text, email, newsletter or social media with friends and family.
- Get your friend to purchase. When your friend purchases through your link, they’ll get an AceableAgent course package at a discount and you’ll earn a $25 commission on qualifying purchases. A successful qualifying referral is a purchase of an AceableAgent course package where your friend does not refund the course
- Earn commission. If your friend successfully purchases after clicking on your link, we’ll send you an email to let you know that your referral reward is pending approval. Your referral rewards are approved when your referred friend does not refund the course.
- Get paid. On the second of every month, you will receive your approved commission payout via an electronic Gift Card.
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Disclaimer: Only new referrals are eligible. Referee must click on your unique link to purchase. Commission is approved when the referral does not refund the course. Self-referrals do not qualify. The maximum cash earnings you may receive per month is $300. You are prohibited from posting your referral link on coupon sites as a way to generate commissions. You are prohibited from using the following words in any pay per-click, display advertisements, or promotional traffic or campaigns: Aceable, AceableAgent, Aceable Real Estate, Aceable Real Estate School, Aceable Pre-Licensing Education, AceableAgent Continuing Education, AceableAgent Professional Development courses AceableAgent.com, AceableAgent, Inc., AceableAgent Coupon Code, AceableAgent coupon offers, AceableAgent coupon, AceableAgent discount codes, AceableAgent discount, AceableAgent code and any trademark term variations thereof.
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