Unfortunately, there is not an appeal process, but you can resubmit your MCD with more backup documentation, character letters, references, etc. However, the MCD is approved on a case-by-case basis based on many factors (i.e. the offense, time elapsed since the offense, etc.) and resubmission doesn’t guarantee an approval.
If you've already purchased courses with AceableAgent and can no longer proceed with becoming a real estate agent due to your MCD determination, please notify us within 30 days of hearing back from TREC. At this time, we can provide you with a full refund.