Why do I have to answer identity verification questions?

Since this is an online course, the State of New York requires that we verify that you are the one taking the course at random points. You have 60 seconds to answer the question or it will count the question wrong. If you get it wrong, you will be asked another verification question immediately after. You also have 60 seconds to answer that question. If you get it wrong again, you’ll need to contact our Student Concierges to get unlocked.

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