Your fingerprints are electronically transmitted to the DPS and the FBI for criminal history background checks.
Sometimes, fingerprints are not readable. In this case, MorphoTrust will contact you directly with instructions for getting your fingerprints reprinted at no additional cost. These reprints cannot be scheduled online. Instead, you will call them at 888-467-2080. If the reprint is also unreadable, a TREC staff person will initiate a manual name search through the FBI. This will add to the processing time for your background check.
