I bought the wrong course. Nicole N. July 23, 2018 18:22 Updated Follow Uh oh! Well, not a problem at all. This is an easy fix for us. Contact our Student Concierges so we can get you into the right course. Related articles I see multiple charges from Aceable. What is your refund policy? What devices can I use to take my AceableAgent course? I have purchased but it's still asking me to pay. I don't have time to work on my course(s) right now.