- Log into the AceableAgent web course
- Go back to the last page of the course and click “Schedule your exam”
- You won’t have to reschedule! This is just a way for you to get into the testing area.
- Go to the “My Profile” section
- Click the “Computer Requirements Check” link at the top of the page
This will check all the elements of your computer that you’ll need for the exam, including:
- operating system
- internet speed
If any of these things don’t pass the test (they’ll say Not Ready underneath), there is a link at the bottom of the page with the option for opening a Live Chat with Examity.
They can help you troubleshoot and figure out what’s going on.