How do I reschedule or cancel my licensing exam?

You can cancel and reschedule an exam appointment without forfeiting your fee if your cancellation notice is received two days before the scheduled exam date! For example, if you have a Monday appointment that you would like to cancel, PSI would need to receive your cancellation notice by the previous Saturday.

You can reschedule by logging into your PSI account, or by calling PSI at 800-733-9267.

Please note that voicemail and email are not acceptable forms of cancellation. You must use the PSI website or call and speak to a customer service representative.

Was this article helpful?
0 out of 1 found this helpful

Articles in this section

Looking for technical assistance with our courses, or Examity?
Click to go to our Technical & Troubleshooting section!
Not finding your answer? Let us help!
Our Student Concierge is here for you 7 days a week!
Ready to be an #AceableAgent?
Click through to purchase the course that's right for you, and take the first steps towards launching your new career!