You can cancel and reschedule an exam appointment without forfeiting your fee if your cancellation notice is received two days before the scheduled exam date! For example, if you have a Monday appointment that you would like to cancel, PSI would need to receive your cancellation notice by the previous Saturday.
You can reschedule by logging into your PSI account, or by calling PSI at 800-733-9267.
Please note that voicemail and email are not acceptable forms of cancellation. You must use the PSI website or call and speak to a customer service representative.