I can't sign in because it does not recognize my email or password.

Are you having trouble logging in?

If you’ve forgotten your password, click here to request a password reset. You’ll be asked to put in your email address so we can email you a link to reset your password. 

If you receive an error message that says “We don’t have an account under this email address. Try a different email!”, your account is either under a different email address OR you’ve accidentally made a typo in your email. Our Student Concierge can fix this super quickly for you. Just contact us here!

Was this article helpful?
8 out of 139 found this helpful

Articles in this section

Looking for technical assistance with our courses, or Examity?
Click to go to our Technical & Troubleshooting section!
Not finding your answer? Let us help!
Our Student Concierge is here for you 7 days a week!
Ready to be an #AceableAgent?
Click through to purchase the course that's right for you, and take the first steps towards launching your new career!