No worries, we make it easy by giving you an extra chance and also by making it easy to contact us. You have 60 seconds to answer the verification question or it will count the question wrong. If you get it wrong, you will be asked another verification question immediately after. You also have 60 seconds to answer that question. If you get it wrong again, you’ll need to contact our Student Concierges to get unlocked by providing additional information about yourself (birthday and zipcode, please).
Articles in this section
- Does this course have audio?
- Does this course expire?
- Is there a limit to how quickly I can complete this course?
- Are there timers in this course?
- Who do I talk to if I have questions about what I’m learning?
- Do I need to purchase any books to complete AceableAgent?
- Does this course have closed captions?
- What are the system requirements needed to take this course?
- What happens if I fail a level assessment?
- What happens if I answer a pop-up question incorrectly?