What can I do if my Fitness Determination (FD) is denied?

Unfortunately, there is not an appeal process, but you can resubmit your FD with more backup documentation, character letters, references, etc. However, the FD is approved on a case-by-case basis based on many factors (i.e. the offense, time elapsed since the offense, etc.) and resubmission doesn’t guarantee an approval.

If you've already purchased courses with AceableAgent and can no longer proceed with becoming a real estate agent due to your FD determination, please notify us within 30 days of hearing back from TREC. At this time, we can provide you with a full refund. 

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