I can't find my AceableAgent app (Android).

We love apps here at Aceable. We love them so much that we tend to download more than our phone's home screen can handle. If this sounds like you too, we totally get your frustration when you download the AceableAgent App and then just can't find it anywhere. That's why we're here to show you the magical powers of Android's App Drawer (or app tray), your storage place for apps.

Depending on the brand of phone you have, the app drawer icon may look a little different, but it generally is a middle circle or rectangle in the bottom dock of home icons with a few rows of small squares. On a tablet, it can usually be found in the top right corner, similarly as a few rows of squares. Below are some basic examples. 

Where to find your app drawer on your Android phone. appdraw140.jpg
Where to find your app drawer on your Android tablet. appdraw1tablet.jpg

When you click that button, you access the app drawer that stores every app you've downloaded to your phone/tablet. From there, you can scroll through your apps until you find the AceableAgent app, and launch it directly. You can also hold down on the app icon and drag it to your home screen to create an instant shortcut so you never lose it again!

Click here to see a full article about the app drawer/tray.

If you don't see it there, but you know you've downloaded it before, it's possible you haven't fully installed or turned on the app. Here's what to do in that scenario:

  1. On your Android phone or tablet, open the Google Play Store app.
  2. Tap Menu > My Apps and games > All.
  3. Tap the AceableAgent app.
  4. Tap Install or Enable.

Still no luck? Try rebooting your phone and see if it magically reappears on your home screen.

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