What if I miss my exam or arrive late?

If you are late or miss your exam appointment, you will forfeit your exam fee. There are, however, exceptions made for specific circumstances.

You’ll be excused for an absence or lateness for the following:

  • Illness of the candidate or a member of the candidate’s immediate family
  • Death in the immediate family
  • Disabling traffic accident
  • Court appearance or jury duty
  • Military duty
  • Weather emergency

You must submit written verification and supporting documentation to Pearson Vue for excused absences within 14 calendar days of the original exam date. See page 5 of the Candidate Handbook for more info on where to send the documentation.


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